Usawa Care

Portugal · Healthtech · AI

Usawa Care gives families ongoing access to pediatricians through a digital service, with consultations and care guidance delivered through messaging and other remote channels.

Pediatric care through a familiar channel

Parents can contact Usawa’s pediatricians through WhatsApp for guidance about a child’s symptoms, growth, development and behavior. Families can share photos or videos, ask about next steps and request prescriptions or declarations when appropriate. The service pairs quick access for immediate questions with a chosen pediatrician who follows the child over time and coordinates further clinical support.

Ongoing support, not just one-off chat

Usawa offers a free plan for basic access and a paid Essentials plan with longer service hours, shorter waits, specialist access and follow-up. Its website says that if a family pediatrician is unavailable, another pediatrician can respond, helping parents get support without first navigating an in-person clinic visit. The company’s September funding announcement describes plans to launch an adult-care service and begin expansion into the United States; the current public product remains focused on pediatric care.

Care channel
WhatsApp messaging with pediatricians
Clinical support
Symptoms, child development, prescriptions and next steps
Care model
Family pediatrician with backup pediatrician access
Location
Lisbon, Portugal

Funding history

1 round · 1 with disclosed amounts
AnnouncedRoundAmountInvestors
Seed$3MArmilar — LeadJorge Marques — ParticipantOxy Capital — ParticipantStart Ventures — Participant
Sourcesusawacare.com ↗usawacare.com ↗eco.sapo.pt ↗