BridgeSmile Co., Ltd.
Japan · Business services
An installation-services operator that coordinates retailers, customers and field technicians through software and managed operations.
Coordinating the work after a product is sold
BridgeSmile manages installation and repair work arranged when customers buy appliances, home equipment, car accessories and other products through online or physical retailers. Its service links checkout and installation booking with a nationwide network of more than 1,900 technicians, then handles scheduling, job assignment, customer communication and quality oversight.
The company combines field operations with software, including an AI assignment engine that matches jobs to technicians based on skills and location. By taking on the coordination that often sits between a retailer’s sale and a completed installation, BridgeSmile lets store teams focus on selling and technicians spend more of their time on site.
Funding history
1 round · 1 with disclosed amounts| Announced | Round | Amount | Investors |
|---|---|---|---|
| Series A | ¥819M | Aflac Ventures Japan, Inc. — ParticipantDE-SIGN Capital, Inc. — ParticipantGazelle Capital — ParticipantGIB, Inc. — ParticipantInnovation Engine, Inc. — ParticipantINNOVATION V Capital — ParticipantKanpo NEXT Partners Co., Ltd. — Participantmint — ParticipantMitsubishi UFJ Capital Co., Ltd. — ParticipantMobile Internet Capital, Inc. — ParticipantNew Commerce Ventures, Inc. — ParticipantPARTNERS FUND — Participant |