Actionable
France · Enterprise software · AI
Predictive customer experience software that connects commerce, customer feedback and operational data to explain KPI changes and help teams act on likely customer behavior.
How the product works
Actionable is a predictive customer experience platform for enterprises whose customer data is spread across commerce, CRM, feedback and operational systems. It brings those signals into a shared model so teams can investigate what is driving a change in a KPI, rather than stopping at a dashboard showing that the number moved. Its AI analyst is designed to let users explore business questions in that context.
Where it fits
The platform links analysis to action: teams can identify customer segments and likely next behaviors, then activate them through existing CRM, contact-center or store workflows. The product is aimed at customer-experience and marketing teams that need to connect operational causes with customer outcomes. Actionable’s materials describe work with large service and retail organizations; the profile focuses on the product workflow rather than implying any particular deployment scope.
- Product focus
- Predictive customer experience AI
- Data inputs
- Commerce, CRM, feedback, digital and operational signals
- Users
- Customer experience, marketing and operations teams
Funding history
1 round · 1 with disclosed amounts| Announced | Round | Amount | Investors |
|---|---|---|---|
| Series A | $10M | Hi Inov — LeadAxeleo Capital — Participant |