1
14.ai
United States · AI · Enterprise software · Ecommerce
14.ai built a managed AI customer-service business; its founding team now operates GloGlo, focused on type 1 diabetes.
From customer-service operations to GloGlo
14.ai combined customer-service software with an operating team responsible for resolving support tickets. Its launch described automating actions such as checking purchases, creating shipping labels and issuing refunds, while engineers handled exceptions and improved the system.
Founders Marie Schneegans and Michael Fester now present their company as GloGlo. Their Y Combinator profile retains the original 14.ai launch, including its use of GloGlo as an independently operated consumer brand. The funding history here includes the earlier customer-service business.
Funding history
1 round · 1 with disclosed amounts| Announced | Round | Amount | Investors |
|---|---|---|---|
| Seed | $3M | Base Case Capital — Role not disclosedGeneral Catalyst — Role not disclosedSV Angel — Role not disclosedY Combinator (YC) — Role not disclosed |